Tisserand Institute Notices

Copyright notice

The educational material, and the content of the Tisserand Institute training platform, are protected by copyright. All rights are reserved. Users are prohibited from copying, distributing, transmitting, sharing, displaying, publishing, selling, licensing or modifying any Tisserand Institute content for any purpose unless written permission has been obtained from Robert Tisserand. Any unauthorized use of Tisserand Institute materials will constitute infringement of copyright.

Disclaimer

The educational material, and the content of the Tisserand Institute training platform, are for informational and educational use only. They are not intended to be a substitute for professional medical advice, diagnosis or treatment, nor are they intended to convey legal guidelines. If you are a manufacturer, you should take note of the current legal requirements that may apply in your region.

Always seek the advice of your physician or another qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of information contained in this webinar.

The Tisserand Institute takes great care to ensure that the information it provides is accurate and up to date. However, the Tisserand Institute, its owners, tutors and other contractors will not be liable for any direct, indirect, consequential, special, exemplary, or other damages arising from the application of information provided on its website, online training platform, or any other media.

Refund policy

Tisserand Institute will refund your payment in full with no questions asked if you request a refund within 48 hours of purchase. After 48 hours, course fees are not refundable.

Requests for refund should be sent by email to enquiries@tisserandinstitute.org.

The refund will be made within 48 hours of your request, directly to the credit card you used to make the purchase.

If you are on a payment plan and one of your payments does not go through, your course access will be suspended. If the payment is made within 7 days of suspension, your course access will be restored. If payment is not made within 7 days of suspension, you will permanently lose access to the course materials and any credits or awards gained.

Please note that non-completion of course material or assessment is not grounds for a refund claim.

Exam costs

Students are given three attempts to pass their final examination. If a student fails all three attempts, any further attempts will be subject to an examination fee.

Cookies

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.  You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Visit this link to see a list of currently available opt-outs offered by Google.

This website also uses third parties, like Facebook, which may use cookies, web beacons, and other storage technologies to collect or receive information from your websites and elsewhere on the internet and use that information to provide measurement services and target ads. Visit this website to opt out. If you’d like to learn more about the way your information is collected, click here.